Shipping Policy

Welcome to Mintella. We are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your door.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times from the date of dispatch:

Destination	Estimated Delivery Time
United Kingdom	2–5 Business Days
Europe	5–10 Business Days
United States	7–14 Business Days
Rest of the World	10–20 Business Days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before your purchase is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Mintella is not responsible for delays or deliveries resulting from incorrect or incomplete addresses provided during checkout.

Contact Us

If you have any questions regarding your order or shipment, please contact us:

Email: contact@mintella.com